FAQ

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website. If you have any issues, please contact our customer service team for assistance.

Yes, we have a return policy. You can return any item within 30 days of receiving it if it is in its original condition and packaging. Before returning, please contact our customer service team to initiate the return process. Please note that if there is no evidence of the issue, a full payment will not be refunded.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. If you have any issues with payment, please contact our customer service team for help.

Other

You can contact us through our contact page! We will be happy to assist you. for more you can connect us on the email: support@hqpulsemonitor.com